Pilferage and theft by staff is one of the biggest problems in Restaurants. Unfortunately, it is also one of the most difficult problem to detect and fix. However, that does not mean you have no way to control pilferage and stop employees from stealing. Posify comes with more than 50 inbuilt ways to stop pilferage and easy to use UI so that you can configure it easily according to your needs.
Item cancelling from bill is common practice in restaurant/cafe businesses. We often find customers who request their some items to be cancelled by staff. There are many reasons for cancelling the item, quality issue, delay etc.
Example: Staff placed the order for 4 x Cappuccino's and gives bill to customer and once customer gives the cash then staff cancel 2 x Cappuccino's from bill and settle it.
Bill cancellation like Item cancelling is common practice in restaurant/cafe businesses. We often find customers who request their order to be cancelled by staff. There are many reasons for cancelling the order, quality issue, delay etc.
Example: Staff placed the order and gives bill to customer and once customer gives the cash then staff cancels the bill.
Duplicate Bill or Kot Printing
Requirement to print duplicate Bill or Kot can arise due to change in order, or if the customer request another copy.
Example: Staff placed the order for one Latte and gives bill to customer and another customer comes in places the order for one Latte, staff prints the same bill gives it to the customer.
Most of POS available in the market provide support for offline billing, but what they don't tell you is that offline support is one of the biggest cause of theft by staff.
Example: Staff puts the system in offline mode by disconnecting the internet and then places the orders, once they have punched enough orders they clear the system memory and connects the internet again. By clearing the system memory they have cleared all the offline bills and there is no track record of these bills.
and many more cases....
Posify comes with built in security dashboard, which not only handles the above cases but more than 50 situations where pilferage can happen. Posify comes with a mobile app for the owners and area managers which receives alerts to handle these cases in realtime.